Privacy Policy

Effective Date: January 6, 2025
Address: 2733 Stockholm, Wisconsin
Contact: (715) 442-6019 | info@babynapo.com

Introduction
At BabyNapo, protecting your privacy is of utmost importance to us. This Privacy Policy provides a comprehensive explanation of how we collect, use, share, and safeguard your personal information. By accessing or using our website and services, you agree to the practices described in this policy.

1. Information We Collect We collect two types of information:

1.1 Personal Information:

  • Includes your name, email address, phone number, mailing address, and payment information.

  • Collected when you create an account, place an order, subscribe to our newsletter, or contact customer support.

1.2 Non-Personal Information:

  • Includes data like browser type, operating system, IP address, and browsing habits.

  • Collected through cookies, tracking pixels, and analytics tools to improve website functionality and user experience.

2. Purpose of Data Collection Your data is collected for the following purposes:

  • Order Fulfillment: To process payments and ship your orders efficiently.

  • Customer Service: To respond to inquiries and provide after-sales support.

  • Marketing: To send promotional offers, newsletters, and updates.

  • Personalization: To tailor content and product recommendations.

  • Analytics: To monitor website usage and improve our services.

  • Legal Compliance: To comply with laws and protect against fraudulent activities.

3. Data Sharing and Disclosure We share your data only in the following scenarios:

  • With Service Providers: Payment processors, shipping companies, and analytics providers have limited access to your data to perform services on our behalf.

  • Legal Obligations: When required to comply with a legal request or to enforce our terms of service.

  • Business Transfers: In case of mergers, acquisitions, or asset sales, your data may be transferred as part of the transaction.

4. Data Retention Your personal information is stored as long as necessary to fulfill the purposes outlined above or as required by law. Non-identifiable data may be retained indefinitely for statistical analysis.

5. Your Rights You have the following rights regarding your personal information:

  • Access: Request access to the personal data we hold about you.

  • Correction: Update or correct inaccuracies in your data.

  • Deletion: Request deletion of your personal information, subject to legal constraints.

  • Opt-Out: Unsubscribe from marketing communications at any time.

To exercise these rights, contact us at info@babynapo.com.

6. Cookies and Tracking Technologies Cookies are small files stored on your device to enhance user experience. They enable functionalities like remembering preferences and tracking site usage. You can manage or disable cookies through your browser settings, though this may affect website functionality.

7. Security Measures We employ robust security protocols to protect your data:

  • Encryption: SSL technology secures data during transmission.

  • Restricted Access: Access to data is limited to authorized personnel.

  • Regular Audits: Frequent security reviews and software updates ensure data integrity.

8. Policy Updates This policy is subject to periodic updates. Changes will be communicated via email or our website. Continued use of our services constitutes acceptance of the revised policy.