Shipping Policy

Effective Date: January 6, 2025
Address: 2733 Stockholm, Wisconsin
Contact: (715) 442-6019 | info@babynapo.com

Introduction Our Shipping Policy outlines how we handle order deliveries. We are committed to ensuring that your orders are shipped promptly and arrive in excellent condition.

1. Domestic Shipping 1.1 Shipping Methods:

  • Standard Shipping: 5-7 business days.

  • Expedited Shipping: 2-3 business days for an additional fee.

1.2 Free Shipping:

  • Orders exceeding $75 qualify for free standard shipping.

2. International Shipping 2.1 Regions Covered:

  • We ship to select countries outside the U.S. Please check our website for eligible destinations.

2.2 Customs Fees:

  • International customers are responsible for any customs duties or taxes imposed by their country.

2.3 Delivery Times:

  • Delivery times vary by location but typically range between 7-21 business days.

3. Order Processing Times

  • Orders are processed within 1-2 business days, excluding weekends and holidays.

4. Tracking Information

  • A tracking number will be emailed once the order is shipped. Customers can use this number to monitor their shipment’s progress.

5. Lost or Damaged Shipments 5.1 Claims:

  • Claims for lost or damaged items must be reported within 7 days of delivery.

5.2 Resolution:

  • For verified claims, BabyNapo will replace the item or issue a refund.

6. Shipping Restrictions

  • Certain items may be restricted due to size, weight, or regulatory constraints. BabyNapo reserves the right to cancel such orders.

7. Contact Information For shipping inquiries, contact us at info@babynapo.com or (715) 442-6019.